Observability in Business
Presentation at Honeycomb Tech Talks 2018 on Mar 28, 2018
What gets measured gets managed, and that’s as true in the business as it is in the product. In fact, arguably we’ve been a lot more sophisticated on the business side than in our systems, for decades.
What kinds of things does a well-managed business measure and analyze? And how do they do it? From sales funnel stages to product analytics, I’ll share some of the things I’ve measured—and ones I wish I had—in other areas.